Frequently Asked Questions

I have not received the emails from Curvivo. What can I do?

1. Please check your spam or junk folders.
2. Please add hello@curvivo.com email address to their contact list or address book.
3. If you have added the hello@curvivo.com email address to your contact list or address book, please check your spam filter settings to be sure that our content and/or address isn’t blocked.
4. Are you using a webmail provider such as AOL, Yahoo, or Hotmail? These providers throttle delivery, which can sometimes result in emails taking about 24 hours to be delivered to a specific email account.
5. Could there be an internal firewall? Sometimes, particularly with corporate and university filters, these emails look suspicious and are blocked.